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From the Blog

What Do You Do When User Adoption Doesn’t Match Expectations?

What happens when your engineers built new functionality you thought everyone would love, and your user adoption has yet to catch up to your expectations? Do you want to make sure, before your next system upgrade, that your work and the work of your team goes into something your users will actually embrace?
Don’t stress, this is actually doable with a little outside help.

You Implemented A System, But Your User Engagement Isn’t Happening – Now What?

There are 2 phases of Change Management and Organizational Alignment that occur with a system implementation. The first is the most obvious – it happens during the initial implementation. The second, follows that implementation and is a step many organizations miss. Missing or shortening this 2nd phase directly impacts ongoing user adoption and engagement.